Overview: In just one day you will learn the six steps in conflict assessments. The richer the array of issues on the table, the greater the possibility of negotiating mutually advantageous results. You will learn how to refer to real-life cases in which a successful assessment was conducted. Such techniques as gathering information through interviews, analyzing the interview results, designing a problem-solving process and sharing the assessment with the interviewees will be covered. Recommendations will be developed and introduced. Questions like "What if the key party is unwilling to be interviewed?" and "Why should powerful stakeholders participate in this assessment?" are just some of the key points which will be addressed in this training

Course Duration: 8, 12, or 16 hours