Hi [[firstname]], With the fast pace of today's work environment continually increasing, it may be time to become more than "just proficient" with your software.  Save time and stress by learning the shortcuts and special skills the instructors use! Are you frustrated with your Excel spreadsheet or Access database? Shedule a class with ETR and let us teach you how to get the most out of your software. Executive Training Resources offers hundreds of classes at prices you can afford!           Invest a little for a lifetime of knowledge.           Certified Instructors, Local, & Affordable.    How to Prevent Job Stress in Your Organization Ensure that the workload is in line with workers' capabilities and resources. Design jobs to provide meaning, stimulation, and opportunities for workers to use their skills. Clearly define workers' roles and responsibilities. Give workers opportunities to participate in decisions and actions affecting their jobs. Improve communications-reduce uncertainty about career development and future employment prospects. Provide opportunities for social interaction among workers. Establish work schedules that are compatible with demands and responsibilities outside the job.                               -American Psychologist    February, March & April Class Dates Access Intro: 3/4, 3/19, 4/1, 4/18, 4/21, 4/30 Access Intermediate: 3/09, 3/19, 4/11, 4/30, 4/21 Access Advanced: 2/24, 3/19, 3/24, 4/19, 4/3 Body Language for Business Success: 4/18 Crystal Reports Intro: 2/28 & 3/01 Customer Service Skills: 4/27 Excel Intro: 3/2, 3/5, 3/21, 3/22, 3/26, 4/4, 4/16, 4/22 Excel Intermediate: 3/5, 3/15, 3/26, 4/13, 4/22, 4/16 Excel Advanced: 2/21, 3/05, 3/22, 3/26, 4/22, 4/27 Flash MX: 2/28/05 – 3/1/05 How to Manage People; Earn Respect & Build Teamwork: 4/4 Interviewing Skills Every HR Manager Needs to Know: 4/25 New Features of Microsoft Office XP: 3/28, 4/15 Oracle 9i: 4/20, 4/21, & 4/22 Outlook: 2/26, 3/29, 4/23 PowerPoint Intro: 3/5, 3/29, 4/6, 4/9 PowerPoint Intermediate: 3/5, 3/14, 4/9, 4/14 PowerPoint Advanced: 2/22, 3/5, 3/21, 4/9, 4/25 Project 2003: 3/30 & 3/31 QuickBooks: 2/25, 3/25, 4/29 (Last Friday of Each Month) Scrap Book: 3/5, 3/19, 4/9, 4/23 (Check it out! It is fun!!) Secrets to Writing a Successful Grant: 4/5 Situational Leadership: 4/18 Team Building Strategies that Work: 4/13 Total HR Improvement: 4/14 Visio: 4/29 Word Intro: 3/3, 3/7, 3/8, 3/10, 3/12, 3/25, 4/2, 4/5, 4/21, 4/26 Word Intermediate: 2/24, 3/11, 3/12, 3/16, 3/17, 4/2, 4/12, 4/21 Word Advanced: 2/23, 3/12, 3/23, 4/2, 4/21, 4/28    Speciality Classes  AutoCAD  SQL Querying  Crystal Reports  Flash MX  Dreamweaver  Oracle  Visual Basic  Photoshop               Did you know that you can find all of the technical, high-end training courses right here in Idaho Falls? That's right! You no longer have to drive to Salt lake or Boise for specialty software training.   Above are just a few of our popular speciality classes scheduled for the next few months: Don't see the class you want? Contact us and we will get a customized workshop scheduled for you. Our certified instructors can teach at either your facility or ours! Contact ETR for additional information.    etr@etrdirect.com    208.525.8813    www.etrdirect.com   Workplace Improvement Seminars Need help with hiring good employees and lowering your turn-over rate? Is there constant conflict between employees at your workplace? Customer Service skills not at the level they should be? Executive Training Resources offers nearly 40 different seminars which focus specifically on workplace issues.  The top Fortune 500 companies spend more on employee training than they do on advertising. Amazing, isn't it? Let ETR help make your workplace more organized, efficient, and have improved communication between co-workers and managers.  We can customize a class to fit your particular needs. Call now and let's get started on improving your workplace environment!   etr@etrdirect.com    208.525.8813    www.etrdirect.com  QuickBooks Tips  To Save You $Money$ Now is the time to make sure your bookkeeping practices are correct and you are using the software to it's fullest potential. Are the Profit & Loss Reports showing correct information?  Do you fully understand how to analyze that information so that you can make good business decisions? Do you know what it actually costs for you to produce your goods and/or services? Are your "Cost of Goods Sold" accounts tracking the correct information?   Need help printing your 1099s, 1096s, W-2s, W-3s? Contact ETR for a FREE consultation! Let us check your bookkeeping practices now - while it is still early enough in the year to make any necessary changes. Our Professional QuickBooks Advisor will answer your questions and explain the issues  using terms you can understand and suggestions for improvements which make sense.  etr@etrdirect.com    208.525.8813    www.etrdirect.com Invest a little for a lifetime of knowledge! Certified Instructors, Local, & Affordable!