Certified Instructors Professional, Local & Affordable www.etrdirect.com          etr@etrdirect.com If you are unable to view this newsletter, please check your browser settings
		Word: Need to see all of your open documents simultaneously? Pull down the Window menu and select, "Arrange All." Very useful for document comparisons... Windows: In Windows, you can prevent others from changing your taskbar by right clicking on it and choosing "Lock the Taskbar." Very useful if you have kids? Excel: One of the neatest undocumented secrets in Excel involves the Shift key. Hold down the Shift key while pulling down the Edit Menu. Note the addition of a new menu entry, "Copy Picture..." This option will create a screen capture of whatever cells you had selected, allowing you to paste it into another document. Internet: For the quickest access to any website, right-click on any web page and select "Create Shortcut." An icon will appear on your desktop that will take you straight to the site.                 Check out our New Locations! Newly remodeled and larger facilities Fred Meyer Shopping Center  1501 Northgate Mile, Idaho Falls Next to World Gym Classes also offered at Computer Medical Center in Rexburg and 150 East Quinn Road in Pocatello
		Do you listen to your employees? Really listen? Letting employees talk is not the same as listening. You have to work at it, the same way you work at anything else you want to success at. Here are five things to remember that will make you a better listener: 1. Put your work away. As soon as an employee comes to you and wants to talk, put away whatever you are working on. Remove all temptation to do anything other than give your full attention to the employee. 2. Bite your tongue. One of the first signs that someone is not listening is when he or she cuts off the talker in mid-sentence. Make sure your employee is finished before you begin speaking. 3. Smile and lean forward. You will be amazed at the effect a simple smile can have. You send the message that you are fully engaged in what the person is saying. 4. Ask questions. Questions tell the employee that you have been listening, and are truly committed to resolving whatever issue is being discussed. 5. Start your own comments by paraphrasing the employee. Again, this tells the employee that you have been listening; it helps you get the issues clear in your own head before you speak.
		Check out our new classes for 2008! Computer Quick Start & Office 2007 Watch for Vista coming soon! March 2008 Monday Tuesday Wednesday Thursday Friday Saturday 3 Excel Introduction 4 Computer Quick Start 9am-12pm   $29 5 PowerPoint Introduction 6 Outlook Introduction 7 QuickBooks Introduction 8   DreamWeaver (Day 1) FrontPage Introduction Office 2007  New Features Resume & Interview Skills $89 Computer Fundamentals Digital Photography Visio Introduction Computer Quick Start 1am-4pm   $29 VBA for Access VBA for Access Visio Advanced   10 Word Introduction 11 Access Introduction 12 Excel Intermediate 13 Excel 2007 Introduction 14 QuickBooks Intermediate 15   DreamWeaver (Day 2) PowerPoint Intermediate InDesign Introduction Introduction to Internet Outlook Advanced Excel Expression Web (Day 1) Expression Web (Day 2) Business & Technical Writing OrgPlus Word 2007 Introduction   17 PowerPoint Advanced 18 Excel Advanced 19 Access Intermediate 20 Cultivating a Winning Attitude 21 QuickBooks Advanced 22 Computer Quick Start 9am-12pm   $29 Visual Basic for Excel Word Intermediate Word 2007 Introduction Flash (Day 1) Flash (Day 2)   Project (Day 1) Excel Extreme: Charts Project (Day 2) Project (Day 3) Word and Excel for Beginners Computer Quick Start 1am-4pm   $29 24 Excel Extreme: Functions 25 PowerPoint 2007 Introduction 26 Photoshop Introduction 27 Expression Web Intermediate  28 QuickBooks Payroll 29   AutoCAD AutoCAD AutoCAD Excel Extreme Functions Excel 2007 Intermediate Outlook Word Advanced Word 2007 Intermediate InDesign Advanced Access Advanced Cascading Style Sheets    April 2008 Monday Tuesday Wednesday Thursday Friday Saturday 31 Project (Day 1)   1 Photoshop Introduction 2 Project (Day 2) 3 Project (Day 3) 4 QuickBooks Introduction 5   FrontPage Introduction Word Introduction Access Introduction Photoshop Elements Introduction to Excel & Word Computer Fundamentals Illustrator Introduction Expression Web Introduction (Day 1) Expression Web Introduction (Day 2) Computer Fundamentals PC Maintenance and Security   7 Computer Quick Start 9-12pm $29 8 PowerPoint Introduction 9 Living Online 10 Outlook Introduction 11 QuickBooks Intermediate 12   Excel Introduction HTML Introduction Office 2007: New Features Excel 2007 Introduction Visio Introduction Access Computer Quick Start 1-4pm $29 Access Intermediate Crystal Reports Introduction Photoshop Advanced InDesign Introduction   14 Word Intermediate 15 PowerPoint Intermediate 16 Visual Basic for Access 17 Visual Basic for Access 18 QuickBooks Advanced 19 Computer QuickStart 9-12pm Access Advanced Excel Intermediate PC Maintenance & Security Outlook Advanced Illustrator Advanced Learn to Surf the Web HTML Intermediate OrgPlus! Office 2007 New Features Intro to Word and Excel Publisher   21 Excel Advanced 22 Word Advanced 23 InDesign Advanced 24 Excel Extreme: Charting 25 QuickBooks Payroll 26   Expression Web Intermediate Visio Advanced Word 2007 Introduction PowerPoint Advanced Digital Photography Excel Photoshop for Web HTML Advanced Building Macros in Excel Crystal Reports Advanced Access 2007 Introduction   28 FrontPage Advanced 29 PowerPoint Extreme 30 Word Extreme (Day 1)  1 Word Extreme (Day 2) 2 QuickBooks Introduction 3 PowerPoint 2007 Introduction Cascading Style Sheets Cultivating a Winning Attitude Business & Technical Writing Computer Fundamentals Word Photoshop Artistic Effects Excel Extreme: Functions Access Extreme Search Engine Optimization
		"The most important thing any company can do is hire the smartest people possible and then give them the authority that goes along with their responsibilities." Janet Stiffler, President, Executive Training Resources     Tax Time It?s almost that dreaded time of year again when Uncle Sam wants accountability for the previous year. Are you ready? Do you have all of your paperwork organized? Is your QuickBooks up to date? If you need help getting your paperwork together and entered into QuickBooks, give our office a call. We can help with everything from data-entry to printing the correct financial reports. Have questions? Give our on-staff QuickBooks Pro Advisor a call and she will get you on your way to having well organized company records. Janet Stiffler 208.525.8813 Private Consultations & Classes available
		We have moved!  Our Idaho Falls location has relocated to the old Computer Medical Center office - 1501 Northgate Mile (by the new Fred Meyer store) Call for directions - 208.525.8813
		Ignore it? In a study conducted by scientists at the University of Oregon, researchers found that what affects a person?s memory capacity most is the ability to disregard irrelevant or unnecessary details. In other words, it is not what you know - it is what you ignore - that might be a major factor in your success.   Executive Training Resources and Computer Medical Center have partnered for all your computer and training needs. Executive Training Resources will continue to offer the most current software and professional development training but now you can also come to us for your computer hardware and maintenance issues. Computer Medical Center offers only certified technicians to repair, upgrade and maintain your personal and business computer equipment. With a staff of Certified Technitions Computer Medical Center has the quality solutions to manage all your computer needs.  CMC and ETR - the names to remember for Certified Instructors and Technicians, Affordable Solutions, and with locations in Idaho Falls, Rexburg, Pocatello, and Jackson Hole, we have all your computer and training needs at four convenient locations. Feel free to contact us - we would love to hear from you.
		The Programmer and the Frog A boy was crossing a road one day when a frog called out to him and said, "If you kiss me, I will turn into a beautiful princess." He bent over, picked up the frog, and put it in his pocket. The frog spoke up again and said, "If you kiss me and turn me back into a beautiful Princess, I will stay with you for one week." The boy took the frog out of his pocket, smiled at it, and returned it to the pocket. Finally the frog asked, "What is it? I have told you I am a beautiful Princess, that I will stay with you for a week and do anything you want. Why will you not kiss me?" The boy said, "Look, I am a computer programmer. I do not have time for girlfriends, but a talking frog is really cool."
		Executive Training Resources 1501 Northgate Mile Next to World Gym Fred Meyer Shopping Center Idaho Falls, ID 83401 Phone: 208.525.8813 150 East Quinn Road Pocatello, ID 83201 208.233.1428 565 West Broadway, Suite A Jackson, WY 83001 307.734.9415 259 North 2nd East Rexburg, ID  83440 208.656.0555 Visit our website at www.etrdirect.com or email at etr@etrdirect.com